Knowledgebase
Categories
-
Setting up an external mail service (Gmail, Outlook.com, etc.)
To move your domain's email to Gmail, Outlook.com or another external provider, disable the mail service in Plesk, replace the MX records with your provider's and update the SPF record. All changes are made in the Plesk DNS settings.
- 04.03.2023 17:10
-
- dns
- email setup
-
GARMTECH nameservers: which to use and how to point your domain
GARMTECH nameservers: shared hosting uses ns1/ns2/ns3.garmtech.com; VPS and domain-only services use ns1/ns2.garmtech.net. How to set them at your registrar, where to manage DNS records afterwards, and common mistakes to avoid.
- 04.03.2023 17:18
-
- dns
- domain
- hosting
- nameservers
- vps
-
Set Up Hosting Mail in Outlook, Thunderbird, and Apple Mail
Set up a hosting mailbox in Outlook, Thunderbird, or Apple Mail. Includes IMAP/SMTP settings, SMTP authentication, autodiscovery, Plesk mail profiles, and the correct webmail link.
- 04.03.2023 17:30
-
- email setup
- hosting
-
Cloudflare Error 1020 (Access denied): why it happens and how to fix it
Error 1020 is a Cloudflare firewall/WAF block. Learn how to locate the Ray ID in Security Events and adjust rules safely.
- 20.02.2026 00:58
-
- cloudflare
- domain
- troubleshooting
- website
-
How to change the password for an email address on hosting
You can change a GARMTECH mailbox password in webmail at garmtech.email (mailbox settings, no Plesk access needed) or in the Plesk panel under Mail. The new password takes effect immediately.
- 04.03.2023 17:27
-
- hosting
- mailbox
- password
-
E-mails about your domain from the registrar: which are genuine and what to do
What e-mails registrars and registries send directly to domain owners (verification, WDRP, ERRP, transfers), which ones need action, and how to spot a fake.
- 09.09.2026 17:43
-
- domain
- domain management
- domain transfer
- security
-
Pausing your hosting: how to keep your data if you don't need the service for a while
We cannot keep a cancelled hosting account "frozen" for free, but you can keep everything: make a full backup of your website, databases and mail to your own storage, cancel, and restore it later when you come back.
- 09.09.2026 02:07
-
- backup
- billing
- hosting
- my.garmtech
- plesk
-
Connect GARMTECH MCP to ChatGPT, Claude, VS Code and other AI clients
Connect an AI client to your GARMTECH account with OAuth: one-click install links, manual configuration, permissions, testing and disconnection.
- 13.08.2026 02:57
-
- ai
- automation
- mcp
- my.garmtech
- security
-
Accounting documents: invoices, reconciliation act, e-invoice
Where to download invoices yourself and how to request a reconciliation act or an e-invoice so it is prepared in a single reply.
- 17.07.2026 22:16
-
- billing
- invoice
- my.garmtech
-
Trial period, cancellation and refunds
Where the trial and refund rules are defined, how to cancel a service and how to request a refund.
- 17.07.2026 22:16
-
- account
- billing
- my.garmtech