Trial period, cancellation and refunds
- 17.07.2026 22:16
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- account
- billing
- my.garmtech
Short answers to three common questions. The binding rules are always the Terms and Conditions – this article only helps you find your way.
Is there a trial period?
Trial and money-back conditions depend on the service and are defined in the Terms and Conditions. If you are unsure whether your case qualifies, ask before ordering – create a ticket for the Sales & Upgrades department.
How do I cancel a service?
Cancellation is requested from the client area – see Request service cancellation in My.GARMTECH. Cancelling stops future renewals; the service works until the end of the paid period, unless you choose immediate cancellation.
How do refunds work?
Refund rules are described in the Terms and Conditions. To request one, create a ticket for Sales & Upgrades and include the service and the invoice number – we will check your case against the terms and reply in the ticket.