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Website shows a Plesk default page: how to publish your site

If your domain shows a default Plesk page or a placeholder after pointing it to GARMTECH, DNS or the website content folder is usually not set correctly. Follow these checks in order.
- 20.02.2026 00:57
- - domain
  - hosting
  - plesk
  - website
Clear DNS cache after changing DNS (Windows, macOS, Linux)

After changing nameservers or DNS records, your device may still use an old IP from cache. Clear DNS cache on your computer to see changes faster (without waiting for browser cache).
- 20.02.2026 00:58
- - cache
  - dns
  - domain
SSL certificate warning in FTP/email apps: use your server hostname

If your FTP client or email app shows an SSL certificate mismatch, you’re likely using your domain instead of the server hostname. Here’s how to fix it for FTP‑SSL, IMAP and SMTP.
- 20.02.2026 00:57
- - email
  - email setup
  - file management
  - ftp
  - ssl
  - troubleshooting
What is website hosting and which GARMTECH service do you need?

A short intro to hosting and a map of GARMTECH services: Web Hosting, WordPress Hosting, VPS, Business Email, Cloud Storage, domains.
- 04.03.2023 17:14
- - Getting Started
- - hosting
  - website
How to log in to Plesk from My.GARMTECH (and find your server hostname)

Where to open Plesk from My.GARMTECH, how to find your server hostname, and how to reset the Plesk password.
- 20.02.2026 00:56
- - Access to Plesk
  - Getting Started
- - login
  - my.garmtech
  - plesk
Find your service server hostname in My.GARMTECH (FTP‑SSL, email, Plesk)

Your correct server hostname is required for FTP‑SSL uploads, mail apps (IMAP/SMTP), and direct Plesk access. This article shows where to find it in My.GARMTECH and how to use it.
- 20.02.2026 00:57
- - Getting Started
  - Services, Upgrades & Cancellations
- - email
  - file management
  - ftp
  - my.garmtech
  - plesk
  - ssl
Create a support ticket in My.GARMTECH (attach screenshots and files)

How to open a support ticket from My.GARMTECH, what information to include for faster troubleshooting, and how to attach screenshots, logs, and bounce messages.
- 20.02.2026 00:57
- - account
  - file management
  - my.garmtech
  - user management
Forgot your Plesk password? Log in via My.GARMTECH and set a new one

On GARMTECH hosting you can open Plesk from My.GARMTECH using a secure login link. Use it to access your panel and change your Plesk password in minutes.
- 20.02.2026 00:58
- - login
  - my.garmtech
  - password
  - plesk
Website not opening or showing an error: start here (diagnostics map)

Quick diagnostics map: identify the error you see (403, 404, 429, 500, 502/503, 508, Cloudflare) or the symptom, and jump to the right fix.
- 16.07.2026 19:09
- - Errors & Logs
  - Getting Started
- - troubleshooting
  - website
Free website migration to GARMTECH: how to request it

GARMTECH transfers your website and mailboxes from another provider free of charge. What we need from you, how long it takes and how to avoid downtime.
- 17.07.2026 06:03
- - domain
  - hosting
  - migration
  - website