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Request service cancellation in My.GARMTECH

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If you no longer need a service, you can submit a cancellation request in My.GARMTECH. This helps avoid unexpected renewals and keeps your account tidy.

Before you request cancellation

  • Back up your data (website files, databases, mailboxes, and any important content).
  • If the service is a Hosting plan, you can create a backup in Plesk (Backup Manager) and download it.
  • If the service includes a domain, manage domain renewals separately (domains are not automatically cancelled when a hosting plan is cancelled).

Request cancellation in My.GARMTECH

  1. Log in to My.GARMTECH.
  2. Go to Services → My Services.
  3. Open the service you want to cancel.
  4. Click Request Cancellation.
  5. Select the cancellation type:
    • End of billing period – service remains active until the paid period ends.
    • Immediate – service may be terminated as soon as the request is processed.
  6. Optionally add a reason/comment and submit the request.

What happens after cancellation

  • After the cancellation date, the service may stop working and data may be removed according to the service terms.
  • If you change your mind before the service is terminated, you can open the service page and check whether you can cancel the request (availability depends on the current status).

Tip: If you are migrating away, keep the service active until the new website/email is fully working.


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