If your domain is using GARMTECH nameservers (ns1.garmtech.com, ns2.garmtech.com, ns3.garmtech.com), you can manage its DNS zone directly in My.GARMTECH.
This article explains where to find DNS management and how to create the most common record types: A, AAAA, CNAME, MX, TXT, and SRV.
Before you start
- Confirm which nameservers your domain currently uses. DNS management is available in My.GARMTECH only when the domain is using GARMTECH nameservers.
- Prepare the values you need (for example, your hosting server IP address, mail server hostname, or verification TXT token).
Step 1 — Open DNS management in My.GARMTECH
- Log in to My.GARMTECH.
- Open Domains and click your domain name.
- Look for DNS Management / Manage DNS / DNS Zone (the wording can vary).
If you do not see a DNS management option, the domain is likely using external nameservers (for example, Cloudflare). In that case, manage DNS at your current DNS provider.
Step 2 — Add a DNS record
In DNS Management, choose Add Record and select the record type. The exact form depends on the interface, but the same fields exist everywhere:
- Name (or Host): what the record applies to (for example
@, www, mail).
- Type: A / AAAA / CNAME / MX / TXT / SRV.
- Value: the destination (IP address, hostname, or text).
- TTL: how long resolvers cache the result (leave default if you are not sure).
Common examples
A record (point a domain to an IPv4 address)
- Name:
@
- Type:
A
- Value: your server IP (example:
203.0.113.50)
AAAA record (point a domain to an IPv6 address)
- Name:
@
- Type:
AAAA
- Value: your IPv6 address
CNAME record (alias one hostname to another)
- Name:
www
- Type:
CNAME
- Value:
@ or example.com (depending on the DNS editor)
MX record (route email for the domain)
MX records depend on where your email is hosted (GARMTECH Business Email, hosting mailboxes in Plesk, or an external provider). Always add the exact MX set required by your email provider.
TXT record (verification, SPF/DKIM/DMARC, etc.)
- Name:
@ (or a specific selector such as default._domainkey for DKIM)
- Type:
TXT
- Value: the text string provided by your service
SRV record (service discovery)
SRV records are used for services like SIP/VoIP, XMPP, and some Microsoft services. You will usually be given a “service” name (starting with an underscore) plus priority/weight/port/target. See the SRV article in this knowledgebase for format details.
After you save changes
- Allow time for DNS propagation (often minutes, sometimes longer depending on TTL and cached resolvers).
- If you are verifying a domain (Google/Microsoft/SSL), re-check after a few minutes.
Good to know
- Keep one SPF record per domain (one TXT record that starts with
v=spf1).
- Do not delete MX records unless you are sure — incorrect MX setup is the most common reason for missing email.
