How to change the password for an email address on hosting
- 04.03.2023 17:27
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- hosting
- mailbox
- password
You can change the password for a GARMTECH mailbox in two ways: in webmail at garmtech.email (in the mailbox settings – no Plesk access needed) or in the Plesk hosting panel under Mail. The new password takes effect immediately.
How do I change the password in webmail (garmtech.email)?
- Go to garmtech.email and log in with the email address and its current password.
- Open Settings and go to the Password section.
- Enter the new password, confirm it and save the changes.
How do I change the password in Plesk?
- Log in to My.GARMTECH, open Services, select your hosting service and click the Plesk button.
- In Plesk, open Mail.
- In the Email Addresses section, click the address whose password you want to change.
- Set a new password: click Generate for a strong random password, or select Specify and type your own.
- Click OK to save.
What if I have forgotten the current mailbox password?
Webmail needs the current password to log in, so if it is lost, set a new one in Plesk using the steps above – the hosting panel does not ask for the old mailbox password. If you have no Plesk access either, ask the person who manages your hosting account or contact GARMTECH support.
Do I need to update the password in my mail apps?
Yes. After changing the password, enter it in every mail program and phone where this mailbox is set up (Outlook, Thunderbird, iOS Mail and so on) – otherwise they will keep trying the old password and fail to sign in. Repeated attempts with the old password can also temporarily block sending from the mailbox.
Security tip: if you changed the password because of suspicious activity, also check the mailbox in Plesk for unexpected forwarding rules, and consider enabling two-factor authentication in My.GARMTECH.