Service renewals and suspension for unpaid invoices (My.GARMTECH)

Most GARMTECH services (Hosting, VPS, Business Email, Cloud Storage, licenses) renew through invoices in My.GARMTECH.

1) Where to check renewal / due dates

• Go to Billing → My Invoices to see invoice status and the Due Date.
• Go to Services and open a service to see its next due date and billing cycle.

2) What happens if an invoice is overdue

• If an invoice remains unpaid past the due date, the related service can be suspended to prevent further resource usage.
• For hosting services this can mean your website and hosting email stop working temporarily.
• For VPS services this can mean the VPS is stopped/locked until payment is received.

3) How to restore service after payment

1. Open the invoice in My.GARMTECH and complete payment.
2. After the invoice becomes Paid, the service is usually restored automatically.
3. If you paid by bank transfer, processing can take longer because the payment must be received and matched.

4) Tips to avoid downtime

• Pay invoices before the due date.
• Keep your payment method up to date (for card/PayPal payments).
• If you manage multiple services, consider using account balance/top‑up to cover renewals.

Important note about domains

Domain renewals are also invoiced, but domain rules can differ by TLD. Always renew domains before expiration to avoid redemption fees or loss of the domain.