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My.GARMTECH: add users to your account and set permissions

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My.GARMTECH supports multi‑user access. This is useful if you want to give an accountant access to invoices, or give a developer access to services and support tickets without sharing your main login. (/tickets/create/step1)

Invite a new user

  1. Log in to My.GARMTECH.
  2. Open the account menu in the top right (usually Hello, [Your Name]).
  3. Go to User Management (sometimes it may be shown as Contacts or Sub-Accounts).
  4. Click Invite New User / Add User.
  5. Enter the person’s email address and send the invitation.
  6. The invited user will receive an email and will set their own password.

Set permissions (recommended)

Grant only the access that the person needs. Typical permission sets:

  • Billing only: view/pay invoices, view transactions.
  • Technical: view services, open and reply to tickets, view server details. (/tickets/create/step1)
  • Domains: manage domains, renewals, DNSSEC, WHOIS protection.

Security tips

  • Do not share the main account password.
  • Ask each user to enable 2FA in their own account settings.
  • Remove access immediately when it is no longer needed.

Related articles

  • Enable 2FA in My.GARMTECH
  • Update payment method (credit card / PayPal) in My.GARMTECH

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