This guide explains how to set up GARMTECH Business Email in the Microsoft Outlook mobile app (Android or iOS) using IMAP (recommended).
Before you start
- Make sure the mailbox password works (or generate an app password if 2FA is enabled in GARMTECH.Email).
- Find your email server hostname in My.GARMTECH → Email service details.
Step 1: Add the account
- Install and open Microsoft Outlook.
- Tap Add Account and enter your email address (example:
user@example.com).
- If Outlook offers provider choices, select IMAP (or Advanced settings → IMAP).
Step 2: IMAP settings (incoming mail)
- Email address / Username: full email (example:
user@example.com)
- Password: mailbox password (or app password)
- IMAP server: your server hostname from My.GARMTECH
- Port:
993
- Security: SSL/TLS
Step 3: SMTP settings (outgoing mail)
- SMTP server: same hostname (or the SMTP hostname from My.GARMTECH)
- Port:
465
- Security: SSL/TLS
- Authentication: required
- Username: full email address
- Password: mailbox password (or app password)
Testing
- Send a test email to an external address and confirm delivery.
- Reply back to confirm incoming mail works.
Tip: If sending fails but receiving works, the most common cause is SMTP authentication disabled or the wrong SMTP port. On GARMTECH Business Email, use SMTP‑SSL port 465 with authentication.