Set up GARMTECH Business Email in Microsoft Outlook (IMAP)

This guide helps you add your GARMTECH Business Email mailbox to Microsoft Outlook using secure IMAP/SMTP settings.

Information you need before setup

• Email address and password
• Server hostname for your service (shown in My.GARMTECH on your email/hosting service page)

Recommended settings (IMAP)

• Incoming (IMAP): server hostname, port 993, SSL/TLS
• Outgoing (SMTP): server hostname, port 465, SSL/TLS, authentication required
• Username: full email address

Add the account in Outlook (Windows / macOS)

1. Open Outlook and go to Add account.
2. Enter your email address and choose IMAP (manual/advanced setup may be required).
3. Fill in the settings:
   • IMAP server: server hostname and port 993 with SSL/TLS
   • SMTP server: server hostname and port 465 with SSL/TLS
   • Username: full email address
   • Password: mailbox password
4. Make sure SMTP authentication is enabled (outgoing server uses same credentials).
5. Save and run the test connection (Outlook may send a test message).

If Outlook asks for “server:port” format

Some Outlook versions expect the port after a colon. Example:

imap.your-server-hostname:993
smtp.your-server-hostname:465

Common issues

• Password keeps being rejected: confirm you can log in to GARMTECH.Email with the same password.
• Certificate warning: you are likely using a wrong server name (use the service server hostname from My.GARMTECH).
• Can receive but cannot send: SMTP authentication or port/encryption is incorrect (SMTP must be 465 with SSL/TLS).