Enable two-factor authentication (2FA) for your Plesk login (GARMTECH)

Two-factor authentication (2FA) adds a one-time verification code to your Plesk login. Even if someone learns your password, they still cannot sign in without the code generated by your authenticator app.

Before you start

• Make sure you can log in to Plesk (open it from My.GARMTECH → your hosting service → Login to Plesk).
• Install an authenticator app on your phone: Google Authenticator, Microsoft Authenticator, or another TOTP/MFA app.
• Enable automatic time on your phone. Incorrect time is the most common reason for “invalid code”.

Enable 2FA in Plesk

1. Log in to Plesk.
2. Open My Profile (top-right user menu).
3. Find the Multi-Factor Authentication (MFA) section and click the setup/enabled link.
4. Scan the QR code with your authenticator app (add a new account by scanning).
5. Enter the current 6-digit code from the app in Plesk and click OK.

Tip: If you see a “Remember this device” option, you can enable it for your personal computer. Avoid using it on shared/public devices.

Test your login

1. Log out from Plesk.
2. Log in again with your username and password.
3. When prompted, enter the current code from your authenticator app.

Disable 2FA

1. Log in to Plesk.
2. Go to My Profile → Multi-Factor Authentication (MFA).
3. Disable MFA and save changes.

If you lost your phone or codes do not work

• Check phone time sync (date & time set to automatic).
• If your authenticator supports cloud/backup restore, restore it on the new device.
• If you cannot log in at all, open a ticket in My.GARMTECH and request a 2FA reset for your Plesk user (include the affected service/domain for verification). (/tickets/create/step1)