At GARMTECH you can use email in two common ways:
- Hosting Email — mailboxes that are created and managed in Plesk on your hosting plan.
- Business Email — a separate email service ordered in My.GARMTECH, designed for daily business communication and collaboration.
This article explains the main differences and what to consider before switching.
Quick comparison
| Feature |
Hosting Email |
Business Email |
| Where you manage mailboxes |
Plesk → Mail |
My.GARMTECH service + GARMTECH.Email web interface |
| Typical usage |
Basic website mailboxes |
Team/company mail, collaboration |
| Collaboration tools |
Limited |
Calendar, shared address book, advanced rules, 2FA, encryption options, multiple accounts in one interface, etc. |
| DNS control (MX records) |
MX points to hosting mail servers |
MX points to Business Email mail servers |
Which one should you choose?
- Choose Hosting Email if you only need a few mailboxes for a small website and want to manage everything inside Plesk.
- Choose Business Email if email is critical for your daily work, you need collaboration features (calendar/sharing), or you want a dedicated email service independent from your website hosting plan.
Important: you can host a website on GARMTECH and use email elsewhere
Your website and your email provider are controlled by different DNS records:
- Website uses A/AAAA/CNAME records.
- Email uses MX (and related SPF/DKIM/DMARC) records.
This means you can keep the website on GARMTECH hosting, while pointing email (MX) to Business Email or another provider.
How to switch from Hosting Email to Business Email (recommended order)
- Order Business Email in My.GARMTECH and create the required mailboxes.
- Prepare DNS change: lower DNS TTL if possible (optional), and plan the switch for a quiet time.
- Switch MX records to the values provided for your Business Email service (also update SPF/DKIM/DMARC as recommended).
- Migrate old messages (IMAP migration) if you need to keep your email history. Do the migration before deleting old mailboxes.
- Update email apps (Outlook, Apple Mail, Gmail app, etc.) with the new server settings. For secure SSL connections, always use the mail server hostname shown in your service details.
Note: after changing MX records, incoming mail can arrive to the new service within minutes, but full DNS propagation can take up to 24 hours.
