Email settings for hosting mailboxes (Plesk): IMAP / POP3 / SMTP (SSL)
- 20.02.2026 00:57
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- email setup
- hosting
- imap
- mailbox
- plesk
- ssl
This guide is for email addresses created in Plesk as part of a GARMTECH hosting plan (Website Hosting / WordPress Hosting).
Fastest way: use the setup assistant on the garmtech.email login page – enter your e-mail address and get a ready-made profile, a QR code or the exact settings for your mail app.
If you prefer step-by-step instructions for a specific app, see Set Up Hosting Mail in Outlook, Thunderbird, and Apple Mail.
For a secure connection (and to avoid certificate warnings), always use your hosting server hostname as the mail server. Do not use mail.yourdomain.tld unless you have configured it specifically for your server.
1) Find your hosting server hostname
- Log in to My.GARMTECH.
- Open Services → select your hosting service.
- Copy the Server Hostname shown on the service page.
Tip: after you open Plesk, the same hostname is usually visible in your browser’s address bar.
For a detailed walkthrough, see Find your service server hostname in My.GARMTECH.
2) Use these settings in your email app
| Type | Server | Port | Encryption |
|---|---|---|---|
| IMAP (recommended) | Your server hostname | 993 | SSL/TLS |
| POP3 | Your server hostname | 995 | SSL/TLS |
| SMTP (outgoing) | Your server hostname | 465 | SSL/TLS |
Username: your full email address (for example, info@yourdomain.tld).
Password: the mailbox password set in Plesk.
SMTP authentication: must be enabled (use the same username/password as incoming mail).
Tip: some mobile apps require the port to be added after a colon, for example SERVER_HOSTNAME:993 (IMAP) or SERVER_HOSTNAME:465 (SMTP).
3) Common mistakes and quick fixes
- Certificate warning → you used your domain name instead of the server hostname. Replace the server name with the hostname from My.GARMTECH.
- “Cannot send mail” → check that SMTP port is 465 with SSL/TLS, and “Outgoing server requires authentication” is enabled.
- Not receiving mail → verify your domain’s MX records point to the correct server hostname (especially after a DNS change).
- Password rejected → reset the mailbox password in Plesk (Mail) or in webmail at garmtech.email (mailbox settings).
If you recently changed DNS records or nameservers, allow some time for DNS propagation before testing again.
Automatic setup (Autodiscover) fails
Some mail apps (especially Outlook) try to configure the account automatically. For IMAP/POP mailboxes this can fail even when the mailbox itself works fine. In that case use the setup assistant mentioned above, or choose IMAP and enter the settings from this article manually.
Copy settings
Incoming (IMAP): SERVER_HOSTNAME : 993 (SSL/TLS)
Incoming (POP3): SERVER_HOSTNAME : 995 (SSL/TLS)
Outgoing (SMTP): SERVER_HOSTNAME : 465 (SSL/TLS)
Username: full email address
SMTP authentication: requiredReplace SERVER_HOSTNAME with the server hostname of your service shown in My.GARMTECH.
Webmail
You can also read and send mail without any app – open https://garmtech.email and log in with your email address and mailbox password.