In GARMTECH.Email you can forward incoming messages to another mailbox (for example, to a colleague or a personal address). The most flexible way is to use Rules (also called Filters).
Before you start
- If you only need to forward a few specific emails (by sender/subject), use a rule with conditions.
- If you forward all mail to an external provider, always keep access to your original mailbox so you can troubleshoot delivery issues.
Create a forwarding rule
- Sign in to GARMTECH.Email.
- Open Settings.
- Find Rules, Filters, or Mail rules (names can vary).
- Click Add rule (or +).
- Set the conditions, for example:
- All messages (forward everything), or
- From contains a specific email, or
- Subject contains a keyword.
- Add the action:
- Forward to → enter the target email address.
- (Optional) Keep a copy in the original mailbox (recommended).
- (Optional) Move the message to a folder like Forwarded.
- Save the rule.
Prevent forwarding loops (important)
Forwarding loops happen when messages bounce back and forth between mailboxes. To avoid this:
- Do not forward messages to the same mailbox or to an address that forwards back.
- If you forward to another mailbox you control, add a second rule there to not forward messages coming from your original address.
Testing
- Send a test email to your address and confirm it arrives in the target mailbox.
- Confirm whether a copy is kept (if you enabled that option).
Troubleshooting
- Forwarding works sometimes → check rule order/priority and make sure conditions are not too strict.
- No emails are forwarded → verify the rule is enabled and the target address is typed correctly.
- Messages go to spam → forwarding to external providers can affect deliverability. Keeping a local copy helps diagnose issues.
