On GARMTECH hosting, your website files are managed in Plesk. For the main domain, the default document root is the httpdocs folder.
Quick overview: where your files are
- Main website (example.com):
httpdocs/
- Subdomain (blog.example.com): the document root is configured when you create the subdomain (often a subfolder like
httpdocs/blog/).
- Additional domain: has its own document root (separate folder) inside the subscription.
Option 1: Upload via Plesk File Manager
- Log in to Plesk (via My.GARMTECH → your hosting service → Login to Plesk).
- Open Files.
- Open
httpdocs.
- Use Upload to upload files, or Upload archive to upload a ZIP and extract it.
Tip: Plesk File Manager is great for small changes. For large uploads, FTP‑SSL is usually faster and more reliable.
Option 2: Upload via FTP‑SSL (recommended for large uploads)
- Get your FTP credentials and service server hostname in My.GARMTECH (hosting service details).
- Connect using an FTP client that supports FTP over TLS (Explicit) (FTP‑SSL).
- After login, open
httpdocs and upload your website files there.
Important: use your service server hostname (the same hostname shown for your hosting) to get a valid SSL certificate during FTP‑SSL connection.
Make sure your site has an index file
Web servers normally look for a default file like:
index.php (common for WordPress and PHP sites)index.html
If there is no index file, your site may show a directory listing error or a default placeholder page.
Common issues
- “403 Forbidden” after upload: check file and folder permissions (typical defaults: folders
755, files 644) and make sure the files are inside httpdocs.
- I uploaded to the wrong folder: for the main domain use
httpdocs. Uploading to the home directory will not publish the site.
- Hidden files are missing (.htaccess): enable “show hidden files” in your FTP client or Plesk File Manager settings.
Related articles
- Connect via FTP‑SSL (FTPS) with FileZilla
- Fix 403 Forbidden in Plesk (permissions)
- View website logs in Plesk (error_log)
