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Upload website files in Plesk (httpdocs folder)

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On GARMTECH hosting, your website files are managed in Plesk. For the main domain, the default document root is the httpdocs folder.

Quick overview: where your files are

  • Main website (example.com): httpdocs/
  • Subdomain (blog.example.com): the document root is configured when you create the subdomain (often a subfolder like httpdocs/blog/).
  • Additional domain: has its own document root (separate folder) inside the subscription.

Option 1: Upload via Plesk File Manager

  1. Log in to Plesk (via My.GARMTECH → your hosting service → Login to Plesk).
  2. Open Files.
  3. Open httpdocs.
  4. Use Upload to upload files, or Upload archive to upload a ZIP and extract it.

Tip: Plesk File Manager is great for small changes. For large uploads, FTP‑SSL is usually faster and more reliable.

Option 2: Upload via FTP‑SSL (recommended for large uploads)

  1. Get your FTP credentials and service server hostname in My.GARMTECH (hosting service details).
  2. Connect using an FTP client that supports FTP over TLS (Explicit) (FTP‑SSL).
  3. After login, open httpdocs and upload your website files there.

Important: use your service server hostname (the same hostname shown for your hosting) to get a valid SSL certificate during FTP‑SSL connection.

Make sure your site has an index file

Web servers normally look for a default file like:

  • index.php (common for WordPress and PHP sites)
  • index.html

If there is no index file, your site may show a directory listing error or a default placeholder page.

Common issues

  • “403 Forbidden” after upload: check file and folder permissions (typical defaults: folders 755, files 644) and make sure the files are inside httpdocs.
  • I uploaded to the wrong folder: for the main domain use httpdocs. Uploading to the home directory will not publish the site.
  • Hidden files are missing (.htaccess): enable “show hidden files” in your FTP client or Plesk File Manager settings.
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