Update your profile details and login email in My.GARMTECH

Your My.GARMTECH profile details (especially your email address) are important because they are used for:

• Logging in to My.GARMTECH
• Receiving invoices, payment notifications and service messages
• Receiving replies to support tickets (/tickets/create/step1)

Before you change the login email

• Make sure you still have access to the new email mailbox (you may need to confirm the change).
• If your account has multiple users, each user has their own login email — update the correct user.

Update your details

1. Log in to My.GARMTECH.
2. Open your profile menu (top‑right) and go to Account Details / My Details (the wording may differ slightly).
3. Update the fields you need, for example:
   • Email Address (this becomes your login)
   • Name, Company, Phone
   • Address and other billing details
4. Click Save Changes.

What happens after you change the email

• Next time you sign in, use the new email address as the login.
• Your services, invoices and ticket history remain in the same account. (/tickets/create/step1)
• You may receive an email confirmation/security notification about the change.

If you cannot confirm the change

• If the system asks to confirm the new email and you do not receive the message, check your spam/junk folder.
• If you no longer have access to the old email and cannot complete the change, create a support request in My.GARMTECH and include the account and billing details needed for verification.