On GARMTECH Web Hosting, each hosting plan has resource limits (CPU, RAM, processes, etc.) to keep the server stable for all customers. If your website exceeds these limits, you may notice:
- Slow page loads or temporary timeouts
- Short “site unavailable” periods during spikes
- Notifications about high CPU/RAM usage in Plesk Monitoring (if enabled)
Step 1: Check the load in Plesk
- Log in to My.GARMTECH and open your hosting service.
- Click Login to Plesk.
- In Plesk, look for Monitoring (left menu). Review CPU and memory graphs and note the time when the limit was reached.
- Open Websites & Domains → select the affected domain → Logs to check for repeated requests, errors, or spikes.
Note: Some hosting plans may not show the Monitoring menu. In that case, use Logs (access log + error log) and your application analytics to identify what happened during the spike.
Step 2: Identify the typical cause
The most common reasons we see on shared hosting are:
- Bot traffic (brute force login attempts, XML-RPC abuse, aggressive crawlers)
- Uncached WordPress pages or multiple cache plugins fighting each other
- Heavy plugins/themes (page builders, security scanners, WooCommerce, statistics trackers)
- Background tasks (WordPress cron, backup jobs, image optimization running too often)
- Runaway scripts (infinite loops, broken PHP code, misconfigured redirects)
Step 3: Quick fixes that usually help
- Enable LiteSpeed caching (WordPress): GARMTECH hosting uses LiteSpeed Enterprise. For WordPress, install/enable the LiteSpeed Cache plugin and turn on page cache.
- Update PHP version: Plesk → Websites & Domains → domain → PHP Settings → choose a newer supported PHP version (if available for your plan).
- Reduce “heavy” plugins: Disable plugins one by one and test. Replace multiple overlapping cache/security plugins with a simpler setup.
- Limit brute-force traffic: Change the WordPress admin URL, enable reCAPTCHA on login forms, and consider IP-based rate limiting via a CDN (for example, Cloudflare).
- Optimize images and database: Large images and bloated databases increase CPU usage. Clean revisions/transients and compress oversized images.
- Check scheduled tasks: Plesk → Scheduled Tasks and WordPress cron. Remove duplicate or too-frequent jobs.
Step 4: When to upgrade (or move a workload)
If CPU/RAM usage is constantly high (not just a short spike), it usually means the site outgrew the current plan. In that case you can:
- Upgrade your hosting plan in My.GARMTECH (more resources for the same environment), or
- Move to a VPS if you need dedicated resources, custom services, or consistently high load.
Tip: Before upgrading, first fix caching and remove obvious spikes. A well-cached WordPress site can handle much more traffic with the same resources.