Change a database user password in Plesk and update your website

For security reasons, Plesk does not display existing database user passwords. If you forgot a database password (or want to rotate it), you must set a new password and then update your website configuration.

Step 1: Change the database user password in Plesk

1. Log in to Plesk (via My.GARMTECH → Login to Plesk).
2. Go to Websites & Domains → Databases.
3. Open User Management (or click the database user).
4. Enter a new strong password and click OK.

Tip: use a long unique password (12–20+ characters) and store it in a password manager.

Step 2: Update the password in your website

If you changed the password in Plesk, your website will stop connecting to the database until you update its config.

WordPress

Edit httpdocs/wp-config.php and update:

define('DB_PASSWORD', 'new_password_here');

Laravel

Edit httpdocs/.env and update:

DB_PASSWORD=new_password_here

After changes, clear caches (example):

php artisan config:clear
php artisan cache:clear

Other CMS

Update the database password inside your CMS configuration file (often config.php, configuration.php, settings.php, etc.).

Step 3: Test

• Open the website and confirm pages load normally.
• If you see a database error, re-check that you changed the correct database user and updated the correct config file.

Common mistakes

• Changed password for the wrong DB user: websites can have multiple databases/users. Make sure you update the user that your site actually uses.
• Forgot to update the config: the website will show “Error establishing a database connection” until the config is updated.
• Staging vs production: if you have multiple environments, update the right one.