Reset a WordPress admin password (Plesk WordPress Toolkit)

If you cannot log in to the WordPress admin area, the fastest way on GARMTECH hosting is to reset the password from Plesk WordPress Toolkit.

Option A (recommended): Reset password in WordPress Toolkit

1. Log in to Plesk via My.GARMTECH.
2. Open WordPress (or WordPress Toolkit) in the left menu.
3. Find your WordPress installation and click it.
4. Open Setup (or Change login settings).
5. Set a new password for the admin user (you can use Generate for a strong password).
6. Save changes and log in to WordPress with the new password.

Option B: Reset via “Lost your password?” in WordPress

If the admin email address works, you can reset via the WordPress login page:

1. Open https://your-domain.tld/wp-login.php
2. Click Lost your password?
3. Enter your username or email and follow the email link.

Option C (advanced): Reset in the database (phpMyAdmin)

Use this only if you cannot reset by email and WordPress Toolkit is unavailable.

1. Open Databases → phpMyAdmin in Plesk.
2. Open your WordPress database and find the wp_users table (prefix may differ).
3. Edit the admin user and set a new value for user_pass.

Important: if you are not sure which database belongs to the site, check wp-config.php in your site files (httpdocs) for DB_NAME.

After you reset the password

• Log in and update your profile email if needed.
• Consider enabling 2FA in WordPress (plugin) and keep plugins/themes updated.

Related articles

• How to access Plesk from My.GARMTECH
• Disable a WordPress plugin/theme if you cannot log in
• Export/import databases in phpMyAdmin