Use an external email provider with your domain (while hosting your website at GARMTECH)

You can host your website on GARMTECH and use a different company for email (for example Google Workspace, Microsoft 365, Zoho, etc.). To make this work, your domain must use the email provider’s DNS records (mainly MX records).

Step 1 — Identify where your DNS is managed

• If your domain uses GARMTECH nameservers: ns1.garmtech.com, ns2.garmtech.com, ns3.garmtech.com → manage DNS records in Plesk (DNS Settings).
• If you use external DNS (Cloudflare or registrar DNS) → manage DNS records there.

Step 2 — Add the email provider’s MX records

• Remove any existing MX records that point to a different service.
• Add the MX records provided by your email provider (priorities must match their documentation).

Step 3 — Add SPF/DKIM/DMARC records

Most providers require additional DNS records:

• SPF (TXT record) — authorizes who can send email for your domain.
• DKIM (TXT or CNAME record) — adds cryptographic signing.
• DMARC (TXT record) — policy + reporting.

Copy these values from your provider’s setup guide.

Step 4 — Optional: disable local mail service in Plesk

If you do not want the server to accept mail locally (and you use only the external provider), you can disable the mail service for the domain in Plesk:

1. Log in to Plesk via My.GARMTECH.
2. Open Mail → Mail Settings for the domain.
3. Uncheck Activate mail service on this domain and save.

Warning: disabling mail service affects local mailboxes on the server for that domain. Make sure you already migrated mailboxes if you used hosting email before.

Step 5 — Wait for DNS propagation and verify

• DNS changes can take time to propagate.
• Use your provider’s verification tool to confirm all records are correct.
• Test sending and receiving from an external address.

Tip: if you still receive mail on the old server after changing MX records, try clearing DNS cache on your device and re-check that you edited records in the correct DNS zone.