Transfer a domain away from GARMTECH: get EPP/Auth code and unlock the domain

If you want to transfer your domain away from GARMTECH to another registrar, you will typically need an EPP / Auth code and the domain must be unlocked.

Before you start

• Make sure you can access the registrant/admin email for the domain. Transfer confirmations are usually sent there.
• Check that the domain is not within a transfer lock period (for example, right after registration/transfer or after certain contact detail changes).
• If you use WHOIS protection, keep in mind that some registrars send approvals to the underlying contact email. Ensure your real contact email is correct and reachable.

Get the EPP/Auth code in My.GARMTECH

1. Log in to My.GARMTECH.
2. Open Domains → My Domains.
3. Click Manage next to the domain you want to transfer.
4. Find the option Get EPP Code / Transfer Code and copy it.

Unlock the domain (if required)

1. In the same domain management page in My.GARMTECH, look for Registrar Lock / Domain Lock.
2. Set it to Unlocked and save.

Start the transfer at the new registrar

1. At your new registrar, start a domain transfer for the same domain name.
2. Paste the EPP/Auth code when asked.
3. Approve confirmation emails (if you receive them) as quickly as possible.

Common problems

• “Invalid EPP/Auth code”: copy the code again from My.GARMTECH and make sure there are no extra spaces.
• “Domain is locked”: enable “Unlocked” in My.GARMTECH and retry at the new registrar.
• No confirmation email arrives: verify the domain contact email in My.GARMTECH and check spam/junk folders.

Important: Transferring the domain does not automatically cancel your GARMTECH hosting/VPS service. If your website/email relies on GARMTECH services, plan DNS changes at the new registrar carefully to avoid downtime.