WordPress white screen (blank page) on GARMTECH hosting: how to fix

A “white screen” (blank page) in WordPress usually means a PHP fatal error. Sometimes it happens only in /wp-admin, sometimes the whole site becomes blank.

On GARMTECH hosting, you can usually fix this without restoring the whole website by checking logs and disabling the problematic plugin/theme.

Step 1 — Check Plesk logs first

1. Log in to Plesk.
2. Open your domain → Logs.
3. Look for recent PHP errors at the time you saw the blank page.

If you see the name of a plugin, theme, or missing PHP extension, fix that first.

Step 2 — Enable WordPress debug logging (if needed)

If logs are not clear, enable WordPress debug log temporarily in wp-config.php:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

After reproducing the issue, check wp-content/debug.log and then disable debug again.

Step 3 — Disable plugins without wp-admin

If you cannot access wp-admin:

1. Open Plesk File Manager → httpdocs/wp-content/.
2. Rename the folder plugins to plugins.disabled.
3. Reload the website.

If the site works, the issue is in a plugin. Rename the folder back and disable plugins one by one (rename individual plugin folders) to find the culprit.

Step 4 — Switch theme (if needed)

If plugins are not the issue, temporarily switch the theme:

• Rename the active theme folder in wp-content/themes/.
• WordPress will fall back to a default theme if available.

Step 5 — Check PHP version and memory limit

• In Plesk, try switching to a supported newer PHP version.
• Increase PHP memory limit if your plan allows it (WordPress + page builders can require more memory).

Step 6 — Restore from backup (last resort)

If the website is still broken, restore the most recent backup (or restore only files/databases you need). After restore, update plugins/themes carefully to avoid repeating the issue.

Common causes

• Plugin/theme update incompatibility.
• Missing PHP extension required by a plugin.
• Memory limit exhaustion.
• Corrupted files after a failed update.