Skip to main content
There was a problem loading the comments.

Install a Premium SSL certificate ordered from GARMTECH (My.GARMTECH → Plesk)

Support Portal  »  Knowledgebase  »  Viewing Article

  • 16.07.2026 19:01
    • my.garmtech
    • plesk
    • premium ssl
    • ssl

This article explains what happens after you purchase a Premium SSL certificate in My.GARMTECH and how it gets installed on your website. There are two ways to proceed – choose the one that suits you.

Option A – GARMTECH does everything for you (hosting clients)

If the certificate was ordered for a website on GARMTECH hosting, our team can handle the whole process: the domain validation and the installation of the issued certificate in Plesk. You do not need to do anything – after installation your site works over HTTPS with the Premium certificate. If we need anything from you (for example, an e-mail confirmation), we will contact you in the ticket.

Option B – Do it yourself in My.GARMTECH / Plesk

1. Complete domain validation (DCV)

A paid certificate is issued only after the Certificate Authority verifies that you control the domain.

  1. Log in to My.GARMTECH.
  2. Open SSL and select your Premium SSL order.
  3. Follow the domain validation instructions (usually an e-mail confirmation or a DNS/HTTP check).

Until validation is completed, the certificate stays in the "pending" state and cannot be installed.

2. Install the certificate in Plesk

  1. In My.GARMTECH → SSL, download the certificate and the CA bundle (intermediate certificates).
  2. In Plesk, go to Websites & Domains → your domain → SSL/TLS Certificates.
  3. Upload the certificate, the CA bundle and the private key (created together with the CSR).
  4. Assign the certificate to the domain and enable the HTTPS redirect.

Detailed steps: Install a paid SSL certificate in Plesk (CSR, certificate, CA bundle).

Check the result

  • Open your site with https:// – the browser should show a valid lock icon.
  • Click the lock → certificate details: the issuer should be the commercial CA (not Let's Encrypt).

Troubleshooting

  • Certificate is not issued for a long time: check that domain validation is completed and that a CAA DNS record does not block the CA.
  • In Plesk you only see "Let's Encrypt" and "Upload": this is normal – a Premium certificate is installed via Upload (Option B) or by our team (Option A).
  • Browser still shows the old certificate: clear the browser cache and re-check in a private window.

Share via
Did you find this article useful?  

Related Articles


Comments

Add Comment

Replying to