This message usually appears when a WordPress update was interrupted and the site stayed in maintenance mode. On GARMTECH hosting you can fix it by removing the .maintenance file from the WordPress root.
Step 1: Locate the WordPress root folder
For most sites, WordPress files are in:
httpdocs/ (main domain), or
- a subfolder inside
httpdocs/ (if WordPress was installed into a directory).
Step 2: Show hidden files
The .maintenance file is a hidden file (starts with a dot). Make sure hidden files are visible:
- Plesk File Manager: open Files and enable “show hidden files” in settings (if available).
- FTP‑SSL client: enable “show hidden files” in your client.
Step 3: Delete the .maintenance file
- Open the WordPress root folder.
- Find
.maintenance.
- Delete it.
- Reload your website.
If the issue returns
- Finish updates: log in to WordPress admin and complete the plugin/theme/core update that was interrupted.
- Check disk space & limits: low disk space or PHP limits can break updates.
- Clear cache: if you use LiteSpeed Cache (LSCache), clear the cache after fixing the issue.
Advanced fallback
If you cannot find .maintenance but the site is still stuck, it may be caused by an incomplete installation flag. This is rare, but you can check the file wp-activate.php for a constant named WP_INSTALLING. If you are not sure, do not edit core files — open a ticket from My.GARMTECH. (/tickets/create/step1)
Related articles
- Disable a WordPress plugin/theme if the admin panel is not accessible
- Increase PHP limits in Plesk (memory_limit, upload_max_filesize)
- View website logs in Plesk (error_log)