Connect to your VPS (Linux via SSH / Windows via RDP)

This article explains how to find your VPS connection details in My.GARMTECH and how to connect to a Linux VPS via SSH or to a Windows VPS via Remote Desktop (RDP).

Step 1: Find your VPS details in My.GARMTECH

1. Sign in to My.GARMTECH.
2. Open Services → My Services.
3. Click your VPS service.
4. On the service page, locate the connection details (commonly):
   • Server IP address
   • SSH port (Linux VPS) — often 22, but may be different
   • Username (for example, root for Linux)
   • Password (or the initial password from the welcome email)

Note: For security, some credentials may be shown only once (at order provisioning) and sent to your account email. Keep your welcome email and store credentials securely.

Connect to a Linux VPS via SSH

Option A: macOS / Linux (Terminal)

Use this command (replace placeholders with your values):

ssh USERNAME@SERVER_IP -p SSH_PORT

Example:

ssh root@203.0.113.10 -p 22

Option B: Windows (PuTTY)

1. Open PuTTY.
2. In Host Name (or IP address), enter your server IP.
3. In Port, enter the SSH port from My.GARMTECH.
4. Connection type: SSH.
5. Click Open, then enter your username and password.

If you see a “host key changed” warning

This warning appears if the VPS was reinstalled or its SSH keys changed. Make sure you are connecting to the correct server IP, then update the saved fingerprint:

• macOS/Linux: run ssh-keygen -R SERVER_IP and connect again.
• PuTTY: close the warning, then remove the old cached key in PuTTY/Windows registry (or simply accept the new key if you are sure the IP is correct).

Connect to a Windows VPS via Remote Desktop (RDP)

1. On Windows, open Remote Desktop Connection (mstsc).
2. In Computer, enter your VPS IP address.
3. Click Connect.
4. Enter:
   • User name: usually Administrator
   • Password: the password from My.GARMTECH / the welcome email

Tip: The default RDP port is 3389. If your VPS uses a custom RDP port, use the one shown in My.GARMTECH.

Troubleshooting

• Connection timed out / cannot reach the server: verify the IP address and port, make sure the VPS is running, and check firewall rules on the VPS.
• Authentication failed: re-check the username/password, and pay attention to keyboard layout (especially for special characters).
• Lost your password: for security reasons, password resets require verification. Create a support request from My.GARMTECH and specify the VPS service and what access you need to restore.

Security recommendations

• Change the initial password after the first login.
• Keep your system updated (OS updates and security patches).
• Do not share VPS credentials publicly.